Independent eyecare professionals are usually quite careful about which labs they send their prescriptions to. According to 20/20’s newly released Wholesale Lab Usage Study, the factors that eyecare professionals consider most important when selecting a lab are lens surfacing quality (91 percent), lens coating quality (89 percent) and lens finishing quality (89 percent).

The success of an optical shop or eyecare practice depends in part on the support they receive from their lab. That’s why loyalty to a lab often runs deep. In fact, more than half of the 214 independent ECPs who participated in the survey said they plan to do at least as much business with the primary lab as they did last year, and 35 percent expect to do even more business with the lab in the coming year.

The following sample of survey data provides a snapshot of our key findings. To get the complete results of the 2020 Wholesale Lab Usage Study, place an order online at jobsonresearch.com or contact Jennifer Waller at [email protected].            

– Andrew Karp